Cookies are small computer files stored in the user’s computer that help us recognize the user. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you.

Cookies are essential for internet to work correctly by providing several advantages to improve interactive services, making web browsing easier. Cookies do not damage hardware but rather help us to identify and solve errors.

The following information will help you to understand the different types of cookies used:


They are those that allow the user to navigate through the website or application and use of the different options or services it there. For example, control traffic and data communication, identify and maintain the user’s session, access to restricted Web parts, remember the elements of an order, make an application for registration or participation in an event, use items safety during navigation and store content for broadcasting video or sound.


They are those that are stored on the hard disk and reads our website each time a new visit is made. A permanent cookie has a specific expiration date. The cookie will stop working after that date.


They are those that allow users to access the service with some general features predefined in the terminal or the user defines. For example, the language, the type of browser through which you access the service, design selected content, geolocation of the terminal and locale from which you access the service.


They are those that enable the effective management of the advertising spaces that are included on the website or application from which the service is provided. Allow to adjust the content of advertising for it to be relevant to the user and to avoid showing ads the user has already seen.


They are those that allow for the monitoring and analysis of user behavior on websites. The information gathered through such cookies is used in measuring the activity of Web sites and application or platform for profiling of user navigation of the site, in order to introduce service improvements in function use data that users make.


Some Web pages can be installed third-party cookies that allow you manage and improve the services offered. Such as statistical services of Google Analytics, Facebook, Twitter, LinkedIn, Google+, YouTube.

How to manage cookies in the browser?

The user has the option to allow, block or delete cookies installed on your computer by configuring your browser options installed on your machine:

  1. To set permissions related to cookies in the browser Google Chrome:
  • Click the menu in the toolbar.
  • Select Settings.
  • Click Show Advanced Options.
  • In the “Privacy” section click the Settings button content.
  • In the section “Cookies” you can configure.

* More about Google Chrome 

  1. To set permissions related to cookies in the browser Mozilla Firefox
  • At the top of the Firefox window click the Tools menu.
  • Select Options.
  • Select the Privacy panel.
  • In the Firefox option you can select Use custom settings for history to configure.

* More information on Mozilla Firefox.

  1. To set permissions related to cookies in the browser Internet Explorer 9:
  • At the top of the window of Internet Explorer click on the Tools menu.
  • Select the Security tab and use the Delete Browsing History to delete cookies. Enable Cookies check box, and then click Delete.
  • Select the Security tab and use the settings move the slider to the top to block all cookies or completely down to allow all cookies. After that, click OK.

* More information about Internet Explorer manage-cookies-in-internet-explorer-9

If block the use of cookies in your browser Some services or functionality of the Web page are not available.

In some browsers you can be configured to manage cookies for specific Web site rules, which provides more precise control over privacy. This means you can disable cookies for all sites except for those in which you trust.